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“Tell me a fact and I’ll learn. Tell me a truth and I’ll believe. But tell me a story and it will live in my heart forever.” — Native American proverb Health and healthcare are topics where [...]

Let’s get the acronyms out of the way first: ICD: International Statistical Classification of Disease and Related Health Problems CPT: Current Procedural Terminology HCPCS: Healthcare Common [...]

Did you hear the joke about the tourist who stopped a Chicagoan on the street and said, “I just love your accent.” (For some of you Chicagoans, the punchline isn’t so punchy, as it is painfully [...]

In the field of healthcare communications, i-crossing and t-dotting [sic] are taken very seriously. Depending on the organization, a creative piece can go through many departments before final [...]

  Grachki (grach’-key): Chicagoese for “garage key” as in, “Yo, Theresa, waja do wit da grachki? Howmy supposta cut da grass if I don’t git intada grach?” [...]

Have you heard the one about the guy who started a business without doing any market research and still found great success? No? Well, that’s probably because life doesn’t work that way. Most [...]